How to Pay SARS Debt: Payment Arrangements & Settlement Guide 2025
Owing money to SARS can be stressful, but there are legitimate ways to manage and settle your tax debt. This comprehensive guide covers payment options, arrangements, debt compromise, penalties, and step-by-step processes for resolving SARS debt in 2025.
Understanding SARS Debt
Types of Tax Debt
Common SARS debts include:
- Outstanding income tax (ITR12)
- Unpaid provisional tax
- VAT arrears
- PAYE debt (employer obligations)
- Customs and excise duties
- Penalties and interest
How SARS Debt Accumulates
Primary causes:
- Underpayment of provisional tax
- Late filing penalties
- Administrative penalties
- Interest on late payments
- Incorrect tax estimates
- Audit assessments
Interest and Penalties
Interest rate: Currently 10.25% per annum
- Calculated daily on outstanding amount
- Compounds monthly
Administrative penalties:
- Late filing: R250 per month (max R16,000)
- Non-filing: Percentage-based penalties
- Understatement penalty: 5% to 200% of shortfall
Check Your SARS Debt Balance
Via SARS eFiling
Steps:
- Log into eFiling at www.sarsefiling.co.za
- Navigate to "SARS Correspondence"
- Click "Statement of Account"
- View detailed breakdown of debt
What you'll see:
- Original tax assessment
- Interest charges
- Penalties applied
- Payments received
- Current balance
Via SARS Branch
Required documents:
- South African ID
- Tax reference number
- Proof of address (if updating details)
Process:
- Visit nearest SARS branch
- Request statement of account
- Verify all charges are correct
- Query any discrepancies immediately
Via SARS Contact Center
Phone: 0800 00 SARS (7277)
Operating hours: Monday-Friday, 8am-4pm
Provide tax number and verify identity to get balance.
Payment Options for SARS Debt
Option 1: Immediate Full Payment
Best if: You can pay the full amount immediately
Payment methods:
- EFT (Electronic Funds Transfer)
- eFiling online payment
- SARS branch (cash, card, or cheque)
- Bank payment at designated banks
Benefits:
- Stops interest immediately
- Clears debt record
- Enables tax clearance certificate
Option 2: Payment Arrangement (Installment Plan)
Best if: You need 6-12 months to pay
How it works:
- Apply via eFiling or at branch
- Propose affordable monthly amount
- SARS reviews and approves/counter-offers
- Sign payment arrangement agreement
- Make monthly payments on time
Requirements:
- Must be tax compliant
- Current tax returns filed
- Reasonable repayment proposal
- Typically limited to 12 months
Interest: Continues accruing on outstanding balance
Option 3: Debt Compromise Application
Best if: You genuinely cannot pay full debt
Definition: Request SARS to reduce or write off debt
Grounds for compromise:
- Financial hardship
- Insolvency
- Serious illness or disability
- Business closure
- Undue hardship if full amount paid
Success rate: Low - only for genuine hardship
Option 4: Suspension of Payment
Best if: Disputing the assessment
When available:
- You've objected to the assessment
- Dispute is under review
- Waiting for SARS response
Effect: Debt collection paused while dispute resolved
How to Apply for Payment Arrangement
Step-by-Step Process
Step 1: Prepare Financial Information
Gather:
- Bank statements (3 months)
- Proof of income
- List of monthly expenses
- Debt obligations
- Assets and liabilities statement
Step 2: Calculate Affordable Payment
Formula:
Monthly income - Essential expenses = Available for SARS
Example:
- Income: R15,000
- Essential expenses: R12,000
- Available for SARS: R3,000/month
Step 3: Submit Application
Via eFiling:
- Log into eFiling
- Go to "Payment Arrangement"
- Select "Request Payment Arrangement"
- Complete application form
- Upload supporting documents
- Submit and await response
At SARS Branch:
- Complete Form LPD-01 (Payment Arrangement Application)
- Attach financial documents
- Submit to SARS branch
- Receive reference number
Step 4: SARS Review (5-21 Days)
SARS will:
- Verify tax compliance status
- Assess affordability
- Review payment history
- Approve, reject, or counter-propose
Step 5: Agreement and Payments
If approved:
- Sign payment arrangement agreement
- Receive payment schedule
- Make payments via agreed method
- Keep proof of all payments
Payment Arrangement Terms
Typical conditions:
- Maximum 12 months duration
- Interest continues accruing
- Must stay tax compliant
- Future returns filed on time
- Cannot miss payments
Default consequences:
- Arrangement cancelled
- Full debt becomes due immediately
- SARS may take enforcement action
Debt Compromise Application Process
When to Apply
Valid reasons:
- Financial hardship: Cannot afford even minimal payments
- Liquidation/sequestration: Business/personal insolvency
- Deceased estate: Estate cannot cover tax debt
- Serious illness: Unable to work/earn income
- Hardship: Paying would cause undue hardship
Required Documentation
Comprehensive proof needed:
Personal finances:
- 6 months bank statements
- Payslips or income proof
- List of all creditors
- Asset declarations
- Medical reports (if applicable)
- Insolvency documents (if applicable)
Business finances:
- Financial statements (3 years)
- Cash flow projections
- Creditor list
- Business rescue documents
- Liquidation papers
Application Process
Step 1: Complete ADR-1 Form
Download from SARS website:
- Alternative Dispute Resolution Form (ADR-1)
- Debt Compromise section
Step 2: Prepare Detailed Motivation
Explain:
- Why you cannot pay
- Efforts made to pay
- Current financial position
- Future payment ability
- Proposed settlement amount (if any)
Step 3: Submit Application
Options:
- Via eFiling (scan and upload)
- Email to designated SARS office
- Hand deliver to SARS branch
- Registered mail
Step 4: SARS Assessment (30-90 Days)
SARS will:
- Verify information provided
- Conduct affordability assessment
- May request additional information
- Provide preliminary decision
Step 5: Negotiation
If not rejected outright:
- SARS may counter-offer
- Negotiate settlement terms
- Agree on payment (if any)
Step 6: Final Decision
Possible outcomes:
- Full compromise: Debt written off
- Partial compromise: Pay reduced amount
- Rejected: Must pay full amount
- Payment arrangement: Alternative offered
Success Tips for Debt Compromise
✅ Be completely honest about finances
✅ Provide thorough documentation
✅ Show efforts to pay
✅ Demonstrate genuine hardship
✅ Be realistic in proposals
✅ Seek professional help if needed
❌ Don't hide assets
❌ Don't exaggerate hardship
❌ Don't delay filing returns
❌ Don't ignore SARS communications
SARS Debt Collection Actions
Warning Letters and Notices
Sequence of communications:
- Initial assessment letter (debt created)
- First demand letter (21 days)
- Final demand letter (10 days)
- Notice of intent to collect (10 days)
- Collection action begins
Debt Collection Methods
SARS has broad powers:
1. Salary Attachment
- SARS instructs employer to deduct from salary
- Can take significant portion of income
- Continues until debt paid
2. Bank Account Attachment
- SARS can freeze bank accounts
- Withdraw funds directly
- No court order required
3. Asset Seizure
- SARS can attach property
- Sell assets to recover debt
- Includes movable and immovable property
4. Business Closure
- Withdraw VAT registration
- Refuse tax clearance
- Cannot trade without compliance
5. Civil Judgment
- SARS can get court judgment
- Becomes credit record default
- 5-year credit impairment
6. Criminal Prosecution
- Intentional evasion is criminal
- Can result in jail time
- In addition to paying debt
How to Avoid SARS Debt
Proactive Measures
1. Accurate Provisional Tax Estimates
- Conservative income projections
- Review quarterly
- Pay slightly more rather than less
2. Timely Tax Return Filing
- File before deadline
- Avoid late filing penalties
- Check calculations carefully
3. Regular eFiling Monitoring
- Check statements monthly
- Respond to SARS queries quickly
- Verify refunds/payments
4. Set Aside Tax Money
- Separate savings account
- 30-40% of income (self-employed)
- Don't spend tax funds
5. Professional Tax Advice
- Annual tax planning
- Complex situations
- Business tax compliance
Dealing with SARS Disputes
If You Disagree with Assessment
Options available:
1. Request for Reasons
- Understand why SARS assessed you
- 30 days to request
- SARS must respond
2. Objection
- Formal dispute of assessment
- 30 days from assessment (or 80 days for serious reasons)
- Submit via eFiling
- Payment suspended during objection (may need to apply)
3. Alternative Dispute Resolution (ADR)
- Less formal than objection
- Faster resolution
- SARS mediator assists
4. Tax Court Appeal
- If objection rejected
- Formal court process
- Legal representation advised
Suspension of Debt During Dispute
How to apply:
- File objection
- Complete "Request for Suspension" form
- Provide grounds for suspension
- SARS reviews and decides
Grounds for suspension:
- Prima facie case (strong argument)
- Would suffer irreparable harm
- Can provide security if required
Payment Methods Explained
EFT Payments
SARS Banking Details:
- Bank: Standard Bank
- Branch: Pretoria
- Branch Code: 051001
- Account Number: Provided on eFiling
Reference: Your tax number + payment type
Proof: Keep payment confirmation
eFiling Online Payments
Steps:
- Log into eFiling
- "Payments" section
- Select debt type
- Enter amount
- Complete payment via card/EFT
- Save payment reference
Advantages:
- Instant allocation
- Electronic proof
- Trackable online
SARS Branch Payments
Accepted:
- Cash (up to certain limits)
- Debit/credit cards
- Cheques (on SARS account)
Process:
- Visit branch with debt details
- Complete payment slip
- Make payment
- Receive official receipt
Bank Payments
Designated banks accept SARS payments:
- Standard Bank
- ABSA
- FNB
- Nedbank
Process:
- Use internet banking or branch
- Select SARS as beneficiary
- Use correct reference number
- Keep proof of payment
Tax Clearance with Outstanding Debt
Impact on Tax Clearance
General rule: Tax clearance refused if debt exists
Exceptions:
- Payment arrangement in place and up to date
- Dispute under review (with suspension)
- Debt below threshold (currently ~R100)
How to Get Tax Clearance with Debt
Option 1: Pay Debt in Full
- Fastest route
- Clearance usually issued within 2 days
Option 2: Arrange Payment Plan
- Apply for payment arrangement
- Once approved and first payment made
- Can request tax clearance
- May be issued provisionally
Option 3: Provide Security
- Bank guarantee for debt amount
- SARS holds security
- Clearance granted while debt outstanding
Professional Help Options
When to Seek Professional Assistance
Consider if:
- Debt over R50,000
- Multiple tax years affected
- Facing asset seizure
- Criminal investigation underway
- Complex business tax issues
- Previous payment arrangements failed
Tax Practitioners and Attorneys
Services offered:
- Debt negotiation with SARS
- Payment arrangement applications
- Debt compromise applications
- Dispute resolution
- Legal representation
How to find:
- Registered tax practitioners: www.sait.org.za
- Tax attorneys: Law Society website
- Check credentials and experience
Costs to Expect
Typical fees:
- Consultation: R500 - R1,500
- Debt review: R2,000 - R5,000
- Full representation: 10-20% of debt (or hourly rate)
- Contingency arrangements: Possible for debt compromise
Frequently Asked Questions
Q: How long does SARS take to approve payment arrangement?
A: Typically 5-21 business days after submission with complete documents.
Q: Can I negotiate the interest and penalties?
A: Interest is generally non-negotiable. Penalties may be remitted in limited circumstances (serious hardship).
Q: What happens if I miss a payment arrangement installment?
A: Arrangement may be cancelled. Contact SARS immediately to explain and request reinstatement.
Q: Does SARS debt prescribe (expire)?
A: Tax debt prescribes after 3 years if SARS takes no collection action. However, each communication restarts the period.
Q: Can I emigrate with SARS debt?
A: Debt doesn't prevent emigration, but SARS can pursue collection internationally under tax treaties.
Q: Will SARS debt affect my credit score?
A: Only if SARS obtains civil judgment. The debt itself isn't reported to credit bureaus.
Related SARS Guides
Essential Resources:
Calculators:
Conclusion
SARS debt is manageable if addressed promptly and honestly. Whether through immediate payment, payment arrangements, or debt compromise, options exist for most situations.
Key Takeaways:
- Act immediately when debt arises
- Communicate openly with SARS
- Maintain tax compliance
- Document all interactions
- Seek professional help for complex cases
- Never ignore SARS communications
The most important step is to engage with SARS rather than avoid the problem. Most SARS officials are willing to work with taxpayers who demonstrate genuine effort to resolve debt.